Refund Policy

All bookings require a $500 WST holding deposit to secure the reservation. Bookings are confirmed only once payment has been received.

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Deposits and payments are non-refundable in the event of cancellation or if the customer decides they no longer wish to proceed with the booking.

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Changes to bookings may be requested and will be accommodated where possible, subject to availability.
Requests made more than 3 days prior to the booking date may be adjusted at our discretion.
Changes requested within 3 days of the booking date are not guaranteed and may not be possible.

 

No refunds will be issued for unused time, early returns, or cancellations.